HERBIE IT SERVICES BOT
Having run technology Production services in large banks for number of years, I realise that there are number of activities that could be run by bots. Number of organisations are attempting to have their help desk team in offshore locations and provide remote help, using remote technologies. Study shows that even that model is challenging, as the organisations are facing lots of cost pressure. Imagine you empower your customers / employees so that they can fix issues, increase hardware capacity, get software license, gain elevated access etc. without having to raise forms or talk with 1st line support with zero wait time? All these can be done 24 x 7 x 365, using the social media channel that they are most comfortable with? Too good to be true. Isn’t it?
Herbie IT Services bot is a voice-enabled bot. Guests can engage with Herbie, the same way they engage with human beings. Herbie with its human-like conversations, can address general queries relevant to all HR related queries such as on-boarding, benefits, etc.and many more.
Herbie IT Services bot is a distinctly advanced and matured Artificially Intelligent Chatbot with RPA competencies. It has ready to use Infobot for serving your employees from all the social media cheerfully. Herbie can automate transactions, processes (more than 100+ services) and perform Push Notifications.
We can help you in implementing Herbie…. Just call us.
24 X 7 X 365
Your customers can access Herbie 24 x 7 x 365 and your customers are always guaranteed a pleasant voice
Your customers are empowered to talk to Herbie from 13 different social media channels such as WhatsApp, Facebook Messenger, LinkedIn etc..
Optimal utilization of Herbie has showed over 50% reduction in run cost to service customers. Customers who have implemented Herbie believes that ease of customer engagement has shown increased sales.
Customers experience the state-of-the-art service. Evidences are showing that customer satisfaction has increased by over 200%.
Feel free to get in touch with us to know more.
Call or email. We will be happy to assist you.
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